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Personal Care

We train care assistants to be competent in managing our clients’ personal care needs and wishes.

Dressing, undressing, washing and bathing

Your care assistant can help with dressing, undressing and choosing the right clothes. They can also help with washing, from helping a client into and out of the bath, to giving bed baths and dealing with incontinence.

Care of teeth and hair

Your care assistants know how to help with oral hygiene and care of hair, make-up, shaving etc.

Assisting with mobility

Experienced care assistants use a range of equipment to help with their client’s mobility including: portable or fixed hoists (electrically or manually operated) turntables, sliding boards and slings.

Assisting with feeding

When care assistants are appropriately trained, they are able to use mechanical aids for feeding.

Skin and pressure area care

Your care assistant will work to ensure that your skin is kept in as good a condition as possible between visits from Community Nursing Services.

Bladder and bowel incontinence

Your care assistants are able to deal with the consequences of bladder and bowel incontinence, whether this is rare, regular or permanent. They are also able to work with all items of equipment regularly used in bladder and bowel care, such as colostomy, ileostomy, or catheter bags.

Giving medicines

All care assistants introduced by us are offered training on medication, including assessments of competence and current good practice.

Usually, care assistants may help their clients follow doctors’ directions, providing they have active consent. We ask you to provide written consent if you wish your care assistant to help
with taking medication. It is good practice for your care assistant to keep a signed record of the date, dosage and time each time medication is given.

Dossett Boxes

Current good practice states that care assistants should not be asked to fill a client’s dossett box. If the client is unable to fill the box, the task should be carried out by a pharmacist, GP or family member. 

Care assistants are trained to give practical assistance with patience
and discretion
Client on bed