The Topaz Team

Our Bookings Team comprises specialist sub-teams that lead the client from their introduction to Christies Care to a dedicated point of contact that continues our clients’ care journey.

From day to day queries to emergencies, each team member is trained and relied upon to respond in a fast and efficient manner and always with our mantra of ‘Person-Centred’ care.

Led by James, Joe and Shaunna who share 14 years’ experience between them, the teams will strive to identify carers that become a regular and comforting presence in our clients’ homes.

Focusing on mobility, companionship and support, as well as our clients’ personal goals, the relationships forged here are such an integral part of how we create an ideal care partnership.

Our Carers are a vital part of our strength and we have reached the finals for ‘Great British Care Awards Home Care Worker’ for which we are extremely proud. A testimony to our Bookings Teams and Carers working together to provide the very best Live-in Care.

JAMES WATKISSBookings Department Manager
“I joined Christies Care in January 2014, and now run the Bookings department alongside my colleagues Joe and Shaunna, and am based with the Topaz Team.

Before joining Christies I had been working in the hospitality industry for over 10 years and decided on a change of direction.

I chose Christies Care as I still very much wanted to work closely with people, and since joining the company have found my role to be most rewarding.

It’s been great working with all in the Bookings Team to develop and grow and help achieve our Outstanding rating. Something which we are all extremely proud of.

I get a real sense of satisfaction knowing that the help we provide enables our clients to maintain their independence and enjoy living in the familiar surroundings of their own home.”

CHRIS INGRAMBookings Supervisor
“I have been working at Christies for 11 and a half years now and I enjoy being able to help people receive the care they need to remain in their own homes.

When I’m away from the office I enjoy spending time with my family and taking my son to London to see our favourite football team, Crystal palace, play.”

NADINE LINGBookings Co-ordinator
“I started working for Christies is 2016 in the Carer Support Team which I loved – they were very supportive to me.

In June 2018 I started working in the bookings team in Topaz and I absolutely love this job. I love supporting both the client/family and the carers and making a difference if I can.

In my spare time I enjoy socialising and spending time with my family.”

SHUHANA KHATUNBookings Co-ordinator
“Hi, my name is Shuhana and I am a booking coordinator for the Topaz team.

Previous to this role I was working in hospitality and enjoyed working closely with a diverse range of people.

I hope to continue to do this at Christie’s Care, and hope to make a difference in people’s lives where I can.”