Caring for someone with dementia can be very difficult.
It is all too easy to say or do something that causes the client to become anxious and distressed. That distress can spiral out of control. This is why Christies Care invests heavily in in-depth dementia care training. With training, carers know the general principles and practices to follow. They also know how to adapt these general principles to their own clients.
Our dementia training is facilitated by Helen Drain (an approved trainer for the Alzheimer’s Society), who herself looked after her husband as he developed vascular dementia. In Helen’s words:
“I got everything wrong, made all the mistakes you can and I don’t want to see anyone else going through that.”
The training course has ten units of distance learning (where the carers learn how to adapt the general principles to their clients) and a two day residential course, here in Saxmundham.
The training works. In the words of carers who have completed the course:
“I now feel confident that I have a good wide understanding of the different conditions falling under dementia. I can put myself in the client’s shoes and walk with them instead of against them.
I have learned how to evoke memories and give something back. The course has shown me how to get so much more from my work and how something as small as a smile can have such a big meaning.”
“The course was very good. Very useful! It made me more sensitive and opened my mind towards not just the person with a dementia condition but generally towards elderly & vulnerable people. It helped me to see them as a person, not just patients with health problems. Now I feel satisfaction when I can understand my clients and recognise their needs . I feel fulfilment when I can meet those needs.
I have a new insight into the mind of a person with a dementia condition and it helps me to be more successful with my clients. In my work I use the whole range of the exercises given.
One can have a lot of sympathy and compassion doing this work but it might not be enough to be efficient if one hasn’t the knowledge & skills to know how to approach the person. This course gave me tools and skills which I can use in my professional life and I personally feel more competent and confident working with clients now.”
“Six months down the line, with a heap of patience, my client is up, having meals with her husband by her side and even venturing out into the garden. She enjoys sitting having the newspaper read to her and is getting back into enjoying her paintings.”
Induction training teaches the carers emergency first-aid.
Many carers want to know more about first-aid and to have more in-depth training.
The training programme has been developed specifically for Christies Care, covering all aspects of emergency first aid, with the course content customized to fit the likely scenarios a live-in carer will encounter.
This one day course consists of:
The end of somebody’s life is a very important time and it is important that the right care is given and that the care is given in a manner that suits the person who is dying.
It is equally important that carers themselves stay strong. It is vital that carers can look after themselves and can manage the emotional effects of death. A large part of this course, therefore, covers ways for carers themselves to cope with this deeply difficult time and remain able to give their best care and attention to their client.
This two day residential palliative care course is run by our in-house training team and has been developed with input from UKHCA and St. Elizabeth Hospice. It prepares all those who attend the course to support and assist the client with their daily needs towards and at the end of their life.
What does this course cover?
Aspects of change as someone approaches the end of life
Spiritual & religious needs
Communication & documentation
Collaboration with other professions
Looking after yourself
Managing death & bereavement
We know that a well-trained carer is much more likely to be a success supporting somebody with a learning disability than someone without any training. So our carers who work with people with a learning disability attend our two-day residential learning disability training course.
Since the Spring of 2015 this has become part of our induction training for all new carers.
Christies Care is a British Institute of Learning Disabilities (BILD) satellite centre providing Health & Social Care Diplomas with the Learning Disabilities pathway.
Carers who attend our specialist training course also have the opportunity to undertake their Health & Social care Diploma at level 2 or 3, supported and assessed by a Christies Care assessor. Our awarding body for these qualifications is City & Guilds.
Our two day learning disability training course is facilitated by experienced trainers led by our learning disabilities coordinator. All have years of experience working in the Learning Disabilities field and pass on their enthusiasm, knowledge and experience to the carers they are training.
The team are also able to advise carers when they are supporting people with a learning disability, should the carer have any questions or concerns.
Day 1 – Introduction to LD
“The aim of the training we deliver is to encourage Carers to see beyond the labels and support the person to have a great life”
- To gain an understanding of the causes and effects of having a learning disability
- To explore the effects of history on current attitudes and approaches to learning disability support
- To discuss and explore person centred values in care
- To develop an understanding of person centred thinking and planning
- To identify and compare communication needs in relation to learning disability support.
- To look at the purpose and use of NHS passports
- Introducing useful resources
Day 2 – Introduction to Autistic Spectrum Disorder & Challenging Behaviour
- To gain a basic understanding of Autistic Spectrum Disorders and complexities of Supporting people with ASD
- Introduce Positive Behavioural Support
- Explore what is “challenging behaviour”
- Understand why challenging behaviours might occur
- To explore the stages of behaviour and the cues to an incident of challenging behaviour
- To acquire knowledge and skills relating to Positive Behaviour Support
- To know the difference between proactive and reactive strategies.
- To know how to complete records and reports relating to incidents of challenging behaviour
- Introducing Person Centred Thinking Tools that support recording and reflecting on Behaviours.
Many of our clients have serious mental health problems, and this is why they need live-in care.
Dementia is the most common disease affecting our clients’ mental health, and we provide excellent, in-depth training.
However, we also have clients with other mental health conditions. Carers therefore want a training course to give them a grounding in mental health and disorders and critically how to respond to someone’s experience of a mental disorder.
Christies Care has used a specialist training provider to develop a course that fits carers’ needs.
The course lasts for one day and covers:
Identification of different triggers of mental disorders
Signs and symptoms of common and severe mental disorders such as depression, anxiety, psychosis and bipolarity
Appropriate response to people experiencing symptoms of mental disorders
The understanding that people experiencing possible mental disorders need referral to appropriate services
Support for people with mental disorders
The law relating to mental health in the UK
Multiple Sclerosis affects many of our clients. Having an understanding of this disease helps carers who have clients with Multiple Sclerosis.
Our in-house trainers have received training from the Multiple Sclerosis society and have adapted this training to answer the questions that they hear most often from carers.
The course covers:
Many of our clients have Parkinson’s disease and our carers, especially those who care regularly for clients with Parkinson’s, asked us to provide training to help them in their job.
Our trainers have themselves received training from Parkinson’s UK. Our trainers have adapted Parkinson’s UK training to fit the circumstances likely to be encountered by a live-in carer.
The course lasts for half a day and is run on the same day as the MS awareness and care course.
The course covers:
Stroke and the effects of stroke, affect a large number of our clients. Our clients affected by stroke may have live-in carers as they are discharged from hospital, to care for them as they rehabilitate and re-learn their skills.
Other clients, who may have had a more serious stroke or series of strokes, may need live-in carers full time, to enable them to lead as independent a life as possible.
We have a one-day stroke awareness and care training course, which helps to give carers the skills they will need to care for stroke survivors. Our in-house training team has been trained by the Stroke Association. The team has then amended this training to fit the needs of live-in carers.
This one day course covers:
What is a stroke?
Risks and causes
Signs and symptoms
Diagnosis and treatments
One of the most important aspects of our induction training is the Medication Administration Record (MAR) sheets. These are used to keep track of a clients medication, tracking when and what has been used and updating current stock levels.