Why be a live-in carer with Christies Care?

  • You get the work

    Good live-in carers are introduced to all the clients they need, which is why we have so many carers who have been with us for 5,6,7, or even 12 years. And newly trained carers also get the clients they need. We have a specific member of staff whose job is to introduce carers who have just finished training to suitable clients.

  • You aren’t alone

    Caring for somebody is a great responsibility and can also be stressful and lonely. This is why we have our carer support team who are there to give you information, advice and even just be there for a chat if you need it.

  • You are trained to be able to do the job

    As a live-in carer, you will encounter many new circumstances. Your client may need a hoist to get up; may need their carer to change their catheter bag; may take 20 different types of medication, each at a particular time and dose every day.

    We train all our live-in carers to manage these and many other similar tasks, safely. Potential carers go through our intensive two week residential training course, and complete ongoing distance learning modules. This way, you know you have the skills to look after your clients properly.

    We also provide more in-depth condition-specific training, so if your clients have dementia, you will be expected to come on our 2 day residential dementia training course.

  • Size

    Christies Care is big enough to offer a wide range of clients to carers, so that carers can find the clients whom they like and can work well with. It is big enough to let carers work the weeks they want – so that they can fit their caring life around their own personal life.

  • 24/7 emergency contact line

    If anything goes wrong, or there is ever an emergency, we have someone on-call all the time. There is always someone you can turn to for advice or information.

  • We guarantee your earnings

    A minimum of £5,400 in your first 14 weeks. Terms and conditions apply.

  • We visit our clients, and carers

    As a live-in carer, you will want to know about your client’s condition, what care work you will be asked to do and what the living conditions are like. So Christies Care’s Local Area Advisors visit and fully assess our clients, identify any risks that might be evident and evaluate the working conditions. Once a client has started, we do a full re-assessment whenever necessary and if you feel that you could do with a face-to-face chat with someone, our local advisor will come and visit you.

  • Accommodation when you’re not working

    If, through no fault of your own, your work is cancelled (say your client goes to hospital, or passes away), we will offer you free accommodation here in our guesthouse. And if there are weeks when you don’t want to work, you can stay in our subsidised guesthouse.

  • Accident Insurance

    Live-in carers can be covered by our accident insurance scheme, which is much cheaper than buying separate insurance.

  • Free luggage storage

    Are you coming to the UK in winter and planning to work through the summer? We provide free luggage storage for your winter clothes, or anything else (subject to availability of space. Terms and conditions apply), while you are working with us.

  • Carer website and newsletter

    To keep you up to date, to share ideas and stories about your caring lives, we have a carers website and newsletter. This may carry a story from a carer, telling how she has taken her client on holiday, or it may contain important information about how to avoid a scam.

  • For more information about live-in carer jobs

    Email our recruitment team at recruitment@christiescare.com or call on 01728 605 060


Ongoing Support

We have trained you to be a competent carer. We have introduced you to a client who has engaged you as a live-in carer. We know that being a live-in carer can be stressful. You have a lot of responsibility. For example, if your client is suddenly taken ill, it is always going to be up to you to call the ambulance, liaise with the paramedics and the NHS and you will most likely be in an unfamiliar part of the UK.

The Carer Support team is there to make things easier for you. You will be given two members of the team who are on hand to give you support and advice when you want it. Most of the team work from 9am to 5pm, Monday-Friday; but if you have an emergency, we always have someone on call 24 hours a day, 7 days a week and 365 days a year. Your team is there for you to ring them. If you need advice, they will do their best to give you the right answer.

You may want to know which train to catch to get from a client in Manchester, to a client in Sevenoaks – they’ll tell you. You may want some advice on how best to care for a client with dementia – they’ll either give you the advice you need themselves or, if your query is more complex, they’ll put you through to the right part of the training team.

You may want to know what you should do about a particular medication – they’ll either advise you there and then or find out the answer or tell you who to talk to. You may just want a chat, so give them a ring: they are always happy to talk to you.

In short, the Carer Support team is there to give you help and advice. They are in no way monitoring or supervising you, as you are a live-in carer who is engaged by your client to carry out your client’s wishes – and we do not interfere with this at all.

“The Blue Team have always been good. They always manage to resolve my problems and give good advice when it is needed.”
Kerry MacFadyen, Christies Carer
“Thanks to the Yellow Team for the birthday wishes and the amazing support you always provide. Bless you all.”
GERTRUDE ALORI, Christies Carer
“The Green Team are perfect! I always get really good support!”
Joanna Nosek, Christies Carer
“Originally, I heard about Christies from someone else. They gave me a bit of info which made me curious. I have since heard about other care companies, but they do not appear to give the support I get from Christies.

Blue team, my team, are great! I can talk to them on my bad days and they are so supportive. There I go, praising one part of Christies but I have to say, everyone is great!”

Christies Carer, Diane Hancox
“Just wanted to say thank you for your support and constant checking up on me when I was ill. You made me feel like a valued member of the team and for that I will forever be grateful.

Keep up the good work and God Bless you all. Go Green Team!

Carer, P. Westobie - Nov. 2014
“Green Team are perfect! I always get really good support!”

Christies Carer
“The Yellow Support team are always on the other side of the phone when I call. You’re doing a great job!”

Christies Carer
“I love the team. They are really fantastic and I know I can them all for anything.”

Carer, Jolanta H. - Oct. 2014
“I’m Extremely happy. I can’t say enough about how supportive they are.

My team give me all the support, guidance and advice I need.”

Christies Carer, Linda
“Thanks to the Yellow team for the birthday wishes and the amazing support you always provide. Bless you all.”

Christies Carer - Sep. 2014
“The Blue Team have always been good. This year they have been really good! They always manage to resolve problems and give good advice when it is needed.”

Carer feedback - Sep. 2014
“I would like to thank my Blue Support Team as well as all the Trainers at Christies, for always being very helpful and supportive to me.”

Carer Feedback - Sep. 2014
“I want to emphasize how moved I was by the fantastic support I have received from the Blue support team.

I honestly cannot thank Christies enough for the kindness shown to me through phone calls and one-to-one meetings.”

Letter from a carer - 2014
“I would just like to say THANKS to my Yellow team for supporting me through a hard booking and afterwards.

My client, who I knew well, died and and it was much easier to cope with the situation knowing the team are with me and are so caring.”

Letter from a Christies Carer

The Life of a Carer Support Co-ordinator

The life of a Carer Support Co-ordinator, can be a varied, hectic but a very enjoyable one. We are here to get to know the carers personally, so we can give advice, and help make sure they are matched with clients they will like and work well with.

As a Carer Support Co-ordinator, you never know what each day will bring and it is the variety that makes it most exciting. We get to speak to a very wide range of people, some of whom have the most amazing stories.

Live-in carers will call us needing advice, reporting a problem or some just wanting a good chat. We exist to be the carer’s first port-of-call for whatever they may need and can be contacted via phone, email, text or face to face if carers are here at head office.

A major part of our role is to make regular calls to our carers, to find out if they are happy with their client and to check their future availability. Of course, if the carer wants any advice, we will help. We also keep the carers’ information up to date such as legal documents, their preferences and their future plans, to enable the Booking Co-ordinators to match live-in carers to suitable clients.

We receive calls all day and every day from our carers wanting advice or help.

Their questions can range from the relatively trivial – “what are those bright yellow flowers in the fields at summer time?” to the severe – “I just need to ring you to tell you that my client has had a fall, and I am going with her to hospital. I’ve tried to ring her daughter but can’t get hold of her, can you pass on the message as soon as possible please.”

Another part of our role is to meet the new carers who are attending their two week induction training. This means that we can put a face to the name of the live-in carer we then talk to later on the telephone. We meet the same carers every year, when they come to the head office to do their update training and it is great to see how they have changed (or not) in this time.

We welcome any suggestions from our carers as we are always looking for ways to improve our service. Our carers are the people who are working with their clients, so they are the people who really understand where we are doing well, and where we could do better.

Being a Carer Support Co-ordinator is a very enjoyable job, especially as we get to know carers so well. Being able to help someone who may be missing their family, or who may have a more serious problem brings with it its own rewards. The fact that we never know what the next day will bring makes this job great fun, after all variety is the spice of life!


Your Carer Support Team

VICTORIA SHORTLEYHead of Carer Support Team

“I have worked for Christies Care since January 2005 as a Carer Support Coordinator, I took a short break in 2006 to take a short tour around Europe and returned in February 2007 again as part of the Carer Support Team. I have been in my current role since October 2016.

In my spare time I enjoy listening to music, especially music from 50’s, 60’s and 70’s and I am a big fan of The Beatles. I have taken part in amateur dramatic performances and I attend Zumba classes weekly as I enjoy dancing. I like eating out, the theatre and holidays.“

MIA BROOKSCarer Support Working Team Leader

“I started with Christies care in December 2013 as a Carer Support Coordinator. I have been lucky enough, at the beginning of this year, to become a Carer Support Working Team Leader, which I love and am enjoying the variety of the role.

I have a very close family (living next door to my mum) and have a new member, my little pug puppy called Rodney.”

AIMEE HALLCarer Support Co-ordinator & Quality

“I’ve been with Christies Care since June 2013 and in that time I have been able to take on additional roles like becoming a Local Area Advisor. I enjoy being able to meet new carers, getting to know about them and building up a good working relationship with them. In my spare time I enjoy clothes shopping, cinema trips, holidays abroad and going out for meals.

Before I began with Christies Care I spent 3 years as a support worker for people with learning disabilities.”

HANNAH HARTCarer Support Co-ordinator

“I started with Christies Care as a carer support co-ordinator in September 2015. I really enjoy speaking to the carers and getting to know them.

Several members of my family work in care so I appreciate being able to offer our carers the support they need, when they need it.

When I’m not at work I enjoy reading, baking, make-up and spending time with my friends & family.”

CLAIRE BIGWOODCarer Support Administrator

“I joined Christies in October 2015, following my relocation to Suffolk from Kent. My role is to provide admin support to the Carer Support team, giving them the chance to concentrate on giving our carers first class support, while I deal with all the necessary bits of nitty gritty you find in any well run office.

I love being part of such a friendly and enthusiastic team, and I find I’m so engrossed in my work that the time passes really quickly.

When not at work, I’m enjoying getting to know Suffolk better and spending time getting my new house in order.”

JODIE THOMPSONCarer Support Co-ordinator

I started with Christies Care in April 2016 as a Carer Support Co-ordinator. I really enjoy working at Christies and being able to offer support to the carers that we speak to each day.

Before I started with Christies, I worked as a Community Carer for two years and then spent a year working in a dementia care home where I gained valuable experience.

In my spare time I enjoy spending time with close family and friends and not forgetting my two dog’s as well.

NADINE LINGCarer Support Co-ordinator
ELIZABETH MARTINCarer Support Co-ordinator
RYAN McAUSLINCarer Support Co-ordinator