Christies Care Ltd
Rose House, Street Farm Road,
Saxmundham, Suffolk IP17 1AL

To become a carer
Tel: 01728 605 060
recruitment@christiescare.com

To inquire about live-in care
Tel: 01728 605 107
care@christiescare.com

Christies Care rated OUTSTANDING by CQC

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Christies Care has been awarded a coveted ‘Outstanding’ rating following its recent inspection by the Care Quality Commission (CQC).

This rating tops off an exciting year of progress for us as we opened our brand new, ‘state of the art’ headquarters in Saxmundham this month.

The CQC Inspection took place on 14 October 2016 and was followed up with visits to clients in their own homes and phone calls to people to ask for their views on the service they received. The report concluded that Christies Care’s clients:

“received outstanding care which was continually reviewed to ensure the best possible outcomes.”

And that:

“People were at the centre of their care and found that their care and support was planned with them and not for them.”

“People were supported to attend a range of leisure activities as well as being able to develop their own independent living skills.”

“Each person was treated as an individual and as a result their care was tailored to meet their exact needs.”

It stated that:

“People’s experiences of care were extremely positive.”

“Staff knew each person as an individual and what mattered to them.”

“Privacy and dignity was respected by staff with whom positive relationships had been formed and who promoted individuality.”

“In this industry you can’t stand still. Regulatory changes and the changing political landscape mean we have to work hard to stay ahead of the game. Our team, from management to support staff, are all extremely motivated to deliver the very best care to our clients and support to our carers.

I’m so proud of them all for the contributions they make daily to keep our forward momentum and it’s the icing on the cake that we were able to demonstrate this to the CQC in our recent inspection. We’ve given each of our staff an extra day’s holiday to thank them for their continued hard work.

It’s been a big year for us and, with our new offices up and running, we’re well placed to continue to deliver a really excellent service to our clients in 2017.”

 

Lin Barnes, Director & Registered Manager of Christies Care

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