One of the key, take-home messages is that you should think of the person, rather than the disease. In society, we are too quick to focus on the disease, rather than the person who has the disease; to focus on what people can’t do rather than think about what they can do.
As a caring company, we certainly understand the importance of this. This is one reason we made sure that everyone, from our IT team, through our client-facing teams to our accounts team has this basic understanding of dementia.
The other reason to make sure that everyone in our office has a good knowledge of dementia is to be able to understand better the wants and needs of our clients. Why? Because the majority of our clients have some form of dementia. It is extremely important that everyone in the office understands about the condition, and has the right attitude.