“How long will my carer stay? I don’t want new faces every week.”  This is a worry that people voice when they first start talking to us about having care in their home.

carer_staying

Choosing your first carer
Before introducing any carers we come out and visit you, get to know you as well as we can, and discuss the kind of carer you would like.  We’ve also looked at our bank of carers and their preferences to make sure they will be happy.

Our first carer introduction is often referred to as a ‘blind date’, we have all done our  best to make it a success but until it’s happened we can’t guarantee it.

How did you get on?
They say the proof of the pudding is in the eating, and an important part of getting it right is in the feedback we gather from both you and your carer about your time together.  It is really important that you are honest in your feedback of your carer.  We’ve talked before (https://www.christiescare.com/uncategorized/complaining-about-care) about complaining about care. If you don’t get on with a carer, just tell us.  She simply won’t come again.

Choosing your next carer
We have learned from your first carer and we will learn from your second one. We can build a clearer picture of what works for you and what doesn’t.  We are on our way to building up a rota of regular carers who suit your needs.

Size Matters
We have upwards of 700 well trained, vetted carers available. What this means is that we can find someone who suits you, no matter what you are looking for, even if it does take a bit of time.