Convalescent Care: Barbara Harrison’s story
by Earl Harrison, her son
“My mum’s a very independent person, but she’s got some long term chronic health problems and things have been getting really tough over the winter. She’s been in and out of hospital a few times – I’ve been helping care for her and she’s had a local care agency popping in, but sometimes she’s got ill during the night and hasn’t wanted to bother anyone and that’s lead to her heading back into hospital. It was all getting too much for her and the family.
“I contacted Christies Care on a Friday afternoon and got things in motion. I had a helpful visit from their local advisor on the Wednesday and care was in place, ready for my mum to be discharged from hospital the very next day. My mum really wanted to be at home and it was clear to everyone that she needed 24 hour help – even if she didn’t actually use the carer at night, having someone in the house, just in case has been a real confidence booster. Mum was desperate to go home, but terrified that she’d be sent back to hospital again. Thankfully that hasn’t happened; my mum and her first carer got on straightaway, like a house on fire and that carer has stayed with her ever since.
“Now, 8 weeks later, my mum feels she’s got strong enough and confident enough not to need 24hour care, though she’s sad to say goodbye to her carer Elaine. Elaine has been wonderful – I can’t rate her highly enough and all the people I’ve come into contact with at Christies have been friendly and helpful – they’re a lovely bunch of people.
And we know that if my mum has further problems, we can call Christies and get care started again for the very next day.”